Por favor ingrese los detalles de su solicitud. Un miembro de nuestro personal de soporte le responderá lo antes posible.
Please select the category that best matches your issue. Choosing accurately ensures your request reaches the right specialist team faster.
💡 Please upload a high-quality photo of you holding your government-issued ID. Ensure your face and the ID details are clearly visible.
The unique ID for the transaction on the blockchain.
Please provide the Sorare username of the person you invited, or the person who invited you.
Use this for items that never arrived. Note: If you have an issue with your card tier please submit your request under the Pro section.
Which game mode are you playing?
e.g., Challenger Europe
What email did you use to sign up with Sorare?
e.g., 150
[SIGN-UP] Friend used your unique link + both accounts have verified phone numbers >> [WINDOW] Friend has 30 days to complete tasks + reward credits expire in 30 days >> [TASKS] Friend bought 5+ cards on Primary Market (Auctions) + entered a lineup in 2 separate Game Weeks >> [REWARDS] 50% discount (up to $50/€50/£50) + 14-day non-sellable period on rewards.
⚠️ Reviewed entry rules (In-Season requirements) and that my card(s) are not listed on the marketplace
For rewards you haven't received yet, please use 'Missing Rewards & Physical Prizes' section.
Go to the Sorare Login Page --> Click "Forgot Password?" --> Enter your registered email and check your inbox (including Spam, Blocked, and Promotions folders). If you no longer have access to your email or still have issues, please continue with the form below
This email is only a warning to let you know suspicious activity has been detected. It does not impact your account. However, if you are flagged again after this first warning, the penalty is a 7-day ban from Sorare, and you may be subject to further sanctions. Please review our terms and check that your account is compliant.
If requesting an API key or rate limit increase, please describe your project, estimated request volume, and why the standard JWT authentication is insufficient.
(Team V Team)