Bids / refunds
Where is my refund?
Every time you are outbid during an auction, we don't take money from you. Your bank holds your money in its system a...
I was charged for a bid in an auction and I did not win
Every time you are outbid during an auction, your bank refunds your transaction. If you win the auction, the final bi...
I made a bid on a bundle but lost and the money was charged
Every time you are outbid during an auction, your bank refunds your transaction. If you win the auction, the final bi...
I accepted offers by accident. How do I get my cards back?
We are sorry this happened to you 😢. Unfortunately, there is not much we can do here. There's an extra screen at the ...
I wanted to bid on a player but I accidentally overbid, can I get a refund?
We are sorry that this happened to you 😢.  Unfortunately, once a bid has been made we are unable to cancel this. Th...
I won a bid but I don’t want the player, can I cancel the transaction?
We don't cancel bids unfortunately. Once you have won an auction, the card is yours to keep, sell or trade. That’s on...
I bought a player but I don’t want him anymore. Can I get a refund?
We do not offer refunds for cards our Managers no longer wish to keep. However, you can sell your cards on the Transf...