Others
Why did my bid did not work?
In some cases, notably during the last moments of an auction, you can start to place a bid but someone can instantly ...
My credit card doesn't work. Do you know why?
If you are having issues with your credit card we recommend the following: 1️⃣ Try again, this may be due to a networ...
My purchase was denied for insufficient funds but I have the money, what can I do?
If you are having issues with your card payments we recommend you contact your bank. Unfortunately we cannot approve ...
I have lost a card, and now I see that another manager has it
If you have listed the card, or received an offer and accepted, it is likely sold. Once the transfer has been process...
I bought a bundle where there is two identical cards
If you bought a bundle where there are two identical cards, this is most likely a bug. Please contact our Support tea...
I accepted offers by accident. How do I get my cards back?
While we always do our best to help our Managers, we unfortunately do not offer refunds for situations like this. If ...
Why are some card trades settled faster than others?
In July 2021 we launched our New Scaling Solution with Starkware that introduced faster card transfers and transactio...
I put a card on sale, did not receive any offer or message and now, the card is not in my gallery anymore
This means another manager has bought your card. Once the transfer has been processed, you will receive an in-game no...