Safety + Privacy
All the information related to securing your account (password, 2FA, blocked, ban, etc.)
-
2FA
I lost my phone and/or two-factor authentication (2FA) password
If you lost access to your phone or two-factor authentication (2FA) app, please contact customer support and submit a...
What is two-factor authentication (2FA) and why is it important? How do I enable 2FA?
Sorare recommends using a long, complex password that is unique to your Sorare account and two-factor authentication ...
-
Security
What are the password requirements?
Password length should be between 6 and 128 characters long. We do not enforce restrictions on numbers and special ch...
What is phishing and how to protect yourself?
Phishing is one of the most widespread and common cyber-attack techniques. A phishing attack happens when a bad actor...
Device Authorization
What is device authorization ? Device authorization is a security feature on Sorare.com that triggers an email verifi...
Why did I receive an unexpected Device Confirmation email?
If you were not expecting to receive a device confirmation email, this means that someone was able to log into your a...
I think my account has been compromised or hacked. What do I do?
If you think your account has been compromised, please: Change your password and ensure that your email has not been...
Protect yourself from tech support scams
Fraudsters set up scam customer support emails and social media accounts (Twitter, Instagram, Discord, etc) for a var...
-
Multi-account
-
Blocked / Ban
-
Others
How can I change my email address?
To change the email associated with your Sorare account: While logged into Sorare, click on your profile pic or go t...
How do I reset my password?
If you lost or forgot your password, you can reset it easily. Go to Sorare Sign In Click on Password forgotten Enter...
How can I delete my account?
To delete your account: Hover-over your club icon Click on Settings Scroll down to the bottom of the page Click on D...
How can I access my transaction history?
We’re currently working on a more complete transaction history, but in the meantime, you can access recent transact...
Can I log in via Google/Facebook/Apple etc?
Unfortunately, for the moment, it is not possible to log in directly via Google, Facebook, Apple, or any other login ...
Where can I share my referral link?
Please invite your friends and close community only. It is not OK to spam referral links where influencers, footballs...
