My credit card doesn't work. Do you know why? 

Article author
Thibaut P.
  • Updated

If you are having issues with your credit card we recommend the following:

1️⃣ Try again, this may be due to a network error

2️⃣ Check your balance and limit, your bank may cancel the transaction because you don't have sufficient funds or you have a limit in place


If non of the above worked, the best option is to contact your bank. We use Stripe as a payment provider and, unfortunately, we cannot approve your credit card for you.  


Good luck!

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