I’m having issues with my credit card or bank card payments

If you are having issues with your credit card or bank card payments, we recommend:

  • Trying again, as it may be a network error
  • Check your balance and limit for sufficient funds
  • Contact your bank to see if there are any other issues

If you are receiving a "bank not approved" message after trying to sell a card for the first time, it is because your bank needs to be approved first. This is an automatic process and, when it is complete, you will be able to sell your cards.

In the event of issues continuing, please contact your bank directly for further information. Sorare is not authorized to act on behalf of your bank.

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