What happens if I get outbid in an auction?

Article author
Thibaut P.
  • Updated

Every time you are outbid during an auction, we don't receive any money from you and your bank refunds your transaction. 

 

The only amount that is taken from your bank is the final bid, only if you won the auction.

 

If you didn't receive the refund right away, you should check with your bank, as the time varies per bank. Depending on your bank, refund time may vary from 2 days to 45 days in some cases.

 

When you are outbid, you usually receive an email like this one saying that someone placed a bid on the card you wanted.

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If you have contacted your bank about a refund that has not yet arrived, and they show that something is wrong on our end, please contact our Support team: support@sorare.com

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