Can I swap my Sorare NBA reward? What makes me eligible for a swap?

Please read our official rules for swapping card rewards: 

  • The reward was delivered in the last 4 days (no old rewards from past Game Weeks) AND; 
  • The player has a long-term injury (6 months +) communicated by the team before the reward was delivered*
  • The card is in the incorrect season (e.g. Knicks 2022-2023 cards when 2023-2024 has been released)
  • The player is retired and/or no longer plays in the NBA
  • The player is not in the Reward Pool
  • The reward has been sent down to the G-League or European League

 

If you believe your reward is an applicable swap based on above, you may submit a ticket to our Support team, who will review your case. 

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