No immediate action is required from you. If we need additional information, we’ll reach out to you directly.
If your account is on probation, it’s likely due to a violation of our Terms & Conditions. To avoid further action or potential suspension of your account, please follow these steps:
- If you have multiple accounts, transfer your assets to one primary account and delete the others.
- Avoid making unmatched or free trades with other users.
- Do not lend any cards to others.
- Refrain from any fraudulent or suspicious activities.
At this time, there’s no need to contact our support team unless we ask for more information.