The first time a card is traded or transferred on the blockchain, there is usually a bit of delay; however, once this first trade or transfer is made, the card will trade more efficiently on the blockchain, and trades or transfers of that card will typically be completed within a matter of seconds.
Our goal is to always complete transactions efficiently, with a maximum wait of 24 hours, but delays with card transfers sometimes happen (e.g. 48 to 72 hours) during peak times of demand.
If there is a delay, it is likely because the Ethereum network is busy and gas fees are high. Gas fees are payments made to cover the cost of the computing energy required to process transactions on the Ethereum blockchain. Here is a more technical explanation of gas fees.
During times of significant impact, please check our Discord, Twitter Support, or in-game notifications for updates. If you feel there is still an issue and that you should have received a card already, please submit a ticket.