Can I swap my Sorare NBA reward? What makes me eligible to swap?

If you believe that you won an incorrect card reward in Sorare NBA, you can submit a ticket to our Support team who will review your case. 

Before doing so, please read our recently implemented official rules for swapping card rewards: 

  • The reward was delivered in the last 4 days (no old rewards from past Game Weeks)
  • The player has a long term injury (6 months +) communicated by the team before the reward was delivered*

If you believe your reward is eligible for a swap, submit a ticket and we will review your case.

 
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